The easy way to find the right spare part

Webshop training course

WebShop Schulung

Laupheim, Germany, 2023-09-22. When a machine is as complex as the PistenBully, it means there is also a complex range of spare parts. Various model series, numerous variants, stockkeeping over 15 years – in a case like this, even the most well-conceived online store can leave you wondering how to find what you're looking for! As a way of supporting employees, PRO ACADEMY is now offering a free training course.

This course contains three units that teach the basics of how to use the Kässbohrer webshop. Based on examples, illustrations and simple explanatory videos, this course provides participants with an overview of the logical method to search for the correct spare part. After an introduction (registration, user data, spare part promotions, etc.), the training course intuitively guides the user to the spare part catalog and provides information about how to navigate in the catalog and important answers to topics such as machine attachments, the engine and auxiliary equipment. The course will help you create an account for a machine using the vehicle identification number. In the webshop itself, you get tips for arrangement of your specific fleet – as the foundation for an easy ordering process or useful creation of order templates.

True support for ordering your spare part efficiently and easily…